Frequently Asked Questions
Everything you need to know about your beauty essentials.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking link. You can also view your order status by logging into your account on our website.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are your products cruelty-free?
Yes, all Commodity products are 100% cruelty-free. We do not test on animals at any stage of product development, nor do we work with suppliers who do.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I find the right shade for my skin tone?
You can use our virtual try-on tool or consult our comprehensive shade guide located on each product page. Our customer support team is also available for personalized recommendations.